Privacy Policy

Last Updated: August 2026

At CaseCraft, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our store or place an order, we may collect:

Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through our payment providers)
Order history
Device information (browser, IP address, cookies)

How We Use Your Information

We use your information to:

Process and fulfil your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and maintain website security
Send promotional emails (only if you choose to subscribe)

Payment Information

All payments are securely processed through trusted third-party payment providers.

CaseCraft does not store your full credit or debit card details.

Cookies

Our website uses cookies to:

Remember your shopping cart
Improve website performance
Analyse visitor activity
Provide a better shopping experience

You can disable cookies through your browser settings, although some website features may not function correctly.

Marketing Emails

If you subscribe to our newsletter, we may occasionally send you:

New product launches
Exclusive offers
Promotions
Store updates

You can unsubscribe at any time by clicking the Unsubscribe link in any email.

Sharing Your Information

We never sell your personal information.

We may share your information only with trusted service providers that help us operate our business, including:

Payment processors
Shipping providers
Website hosting services
Marketing platforms

These providers only receive the information necessary to perform their services.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.

While we strive to protect your data, no online system can be guaranteed to be 100% secure.

Your Rights

Depending on applicable privacy laws, you may have the right to:

Access your personal information
Request corrections
Request deletion of your information
Withdraw marketing consent
Request a copy of your personal data

To make a request, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing personal information.